Don’t Trust The Cleaning Of Your Oriental Rug To Just Anybody in Fort Myers
When deciding to hire a professional Oriental, wool or silk area rug cleaning company, you want to make sure to find a specialist that you can trust to do the job correctly. Unfortunately, we’ve seen too many instances where clients have allowed carpet cleaning or unqualified rug cleaning “professionals” attempt to clean their area rug with disastrous results.
Here are a few questions that you can ask to ensure you hire a qualified company for your area rug cleaning needs.
How long have you been in the rug cleaning industry and how much experience do your technicians have? Usually, the longer a dedicated rug cleaning plant has been in business, the better. They probably have been doing things right to stay in business for as long as they have. Cleaning oriental rugs takes a high level of expertise that can only be acquired through years of experience, training, and certification. Make sure their rug technicians are also qualified when it comes to cleaning fine rugs.
You should also look for national certifications such as the prestigious Institute of Inspection, Cleaning and Restoration Certification (IICRC) and the International Carpet & Rug Institute. Leading companies will also be A+ rated with the Better Business Bureau and Angie’s List Super Service Award Winners.
Is your company certified and insured? To gain certification as a qualified rug cleaning technician or company, one must complete an array of testing and practice. Accidents can happen even to the best rug cleaning companies. Making sure they are insured will protect you from the financial implications of theft or accidental damage to your rug while it is in their possession.
What services are included? Ask them to explain some of the steps of a standard rug cleaning. This will give you a general idea of what they will be doing for your rug. From here you will also be able to add certain optional services that you may need. They should also have an open-door policy where you can visit their rug cleaning plant at any time.
We’ve see unscrupulous carpet and rug cleaning companies claim to have a “rug cleaning plant” when the facts are, they have no certification, no experience, and wash client’s rugs in a parking lot or driveway.
How do you charge for your rug cleaning services? Do they charge by square foot or some other criteria? Is stain removal included? Is there a charge for extra services such as removing odors or fabric protection, and if so, how much? Requesting an itemized list of services and their corresponding prices will help you should any billing confusion arise later. Always ask for a written price quote or estimate. This can save you a lot of headaches if there are any problems after the fact.
Do you offer any guarantees? What happens if you are not satisfied with their work? If the rug cleaning company has done their job, you will know what results to expect prior to the cleaning. A professional will examine your area rug, point out any issues such as sanding, moth or pet damage and provide you with an expectation of results. Please keep in mind that some stains may be permanent and no amount of cleaning can undo the damage.
You should hire a rug cleaning company only if these and any other questions you might have are answered to your satisfaction. Keeping your fine Oriental rugs in good condition at home and having a specialist professional cleaner give it a thorough full immersion washing once every twelve to eighteen months are the secret to a long life for your rug.
At Oriental Rug Salon we inspect each rug and provide our clients with the findings of our inspection along with pictures of their rug and any recommended services along with an exact quote BEFORE services are performed
Oriental Rug Salon is a full-service Oriental rug cleaning and repair facility serving clients nationwide. We are a Certified Partner with the prestigious Institute of Inspection and Cleaning Certification (IICRC) and the International Carpet & Rug Institute (CRI). In addition, we are A+ rated with the Better Business Bureau and a four-year-in-a-row-winner of the coveted Angie’s List Super Service Award.
Before trusting the cleaning needs of your cherished area rug “to just anybody” check out their credentials, reviews online, and their ratings with trusted sources such as the Better Business Bureau and Angie’s List.
If we can ever be of service for your Oriental rug cleaning or repair needs, please do not hesitate to give us a call anytime. For more information on Oriental Rug Salon please visit us online at www.OrientalRugSalon.com or call us at 239-424-8171 Lee and Collier County or 941-893-1655 in Punta Gorda, Port Charlotte, and Sarasota Fl.
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