We were contacted today by an interior designer who was in panic mode over a disastrous upholstery cleaning her client received from a well-known carpet and upholstery cleaning company in Fort Myers.  This interior designer was mortified because she recommended the company to her client. The "upholstery cleaning professional" the interior designer recommended did not have the experience to fully appreciate cleaning a one of a kind, custom made $9,000 sofa. The "bleeding" you see in the two top pictures on the left are actually ink that was used by the upholster to mark where the buttons were to be seen.   The inexperienced technician had no clue about potential pitfalls when cleaning custom furniture and the end result of their actions speaks for itself.  In the interior [...]

Cleaning urine stains from your wool or silk area rug can be problematic for a variety of reasons. Irrespective of whether the stains are animal or human in origin, all urine residue comprises three main elements. The sticky part is known as urea, the pigmented part is urochrome, and the last part is uric acid, which forms as a combination of crystals and salts. The problem is there are many products on the market that will clean the stain and neutralize the odors from the first two parts but leave the tricky 3rd part untouched. So when the rug is cleaned and dried the crystals lie dormant until moisture is present once more as a result of damp, humidity, or steam cleaning, and the odor re-appears like an unwanted guest. [...]

Oriental Rug Salon’s superior kilim and rug cleaning services are an important way we help our clients preserve and care for their handmade kilims and rugs - including Persian, Turkish, Moroccan, Chinese, Indian, Bolivian, Caucasian, Aubusson, Savonnerie, and all other hand-knotted rugs and carpets; Indian, Navajo kilims, dhurries, tapestries, and all other handwoven pieces. Our team of experienced and certified craftspeople clean rugs and kilims by hand using effective and safe techniques employed by the most experienced artisans throughout the carpet weaving world. To help our clients understand the processes we take to care for their cherished area rug, we provide a  detailed pre-inspection report of every piece - from the smallest kilim to the palace size Persian carpet.  This report will outline our findings during the initial inspection and [...]

Hand-knotted wool and silk area rugs are made with love and skill and are designed to last many generations IF properly maintained. Frequently area rugs are brought to our shop with visible signs of damage or wear that was easily preventable. This video will provide helpful tips to make sure your area rug remains beautiful and lasts for generations to come. www.orientalrugsalon.com/videos/two-mistakes-made-rug-owners/ Often we see beautiful area rugs that have been damaged by carpet cleaning companies who have no experience, or business, trying to "clean" a beautiful hand-knotted Persian, Turkish, or Oriental area rug. Hand-knotted area rugs require specialized care, cleaning solutions, dusting, and temperature-controlled baths to make certain they are thoroughly cleaned and to prevent damage such as dye migration and natural fiber rot.  Hand-knotted wool and silk area [...]

A Rug Appraisal is done to identify a rug's country of origin, the region it was woven, age, design, history and the current value or market replacement cost. Because every hand-knotted rug has a story behind it and that over time some rugs appreciate in value it is ideal to have your rug appraised. Rug appraisals and valuations are done for insurance claims, preparing a rug for sale, rug owners just wanting to know the history and value of a rug, or estate purposes, where an appraisal certificate helps all parties understand the value and history of the textile. Oriental Rug Salon provides valuations on hand-knotted area rugs that are relied upon by insurance companies, rug collectors, auction houses, and consumers wanting to know the value and history of an [...]

Pet urine is one of the most common stains we see in our plant from households with pets.  Besides the nauseous odor that is caused by urine salts and bacteria, there are three other dangers to be on the lookout for and they are as follows: Staining – Permanent stains can develop on wool and silk area rugs if urine deposits are not attended too quickly.  Acids and salts from urine can damage rug fibers and no amount of specialty cleaning can reverse this damage.  Often, we see rugs that the owner has relied on “self-help” and “Googled” a home remedy only to create more damage to their beautiful Oriental, Persian or Turkish rug. Once pet urine is discovered you must act quickly to avoid permanent damage. If you’re going [...]

Pet urine is one of the most common stains we see in our plant from households with pets.  Besides the nauseous odor that is caused by urine salts and bacteria, there are three other dangers to be on the lookout for and they are as follows: Staining – Permanent stains can develop on wool and silk area rugs if urine deposits are not attended too quickly.  Acids and salts from urine can damage rug fibers and no amount of specialty cleaning can reverse this damage.  Often, we see rugs that the owner has relied on “self-help” and “Googled” a home remedy only to create more damage to their beautiful Oriental, Persian or Turkish rug. Once pet urine is discovered you must act quickly to avoid permanent damage. If you’re going [...]

Removing urine stains, odor, and bacteria from your Oriental or Persian area rug can be problematic for a variety of reasons. Irrespective of whether the stains are animal or human in origin, urine residue is made of three main elements. The sticky substance left behind is known as urea, the stain you see is the urochrome component, and the third element is uric acid, which forms as a combination of crystals, salts, and bacteria. At the first sign of a urine accident, many rug owners will either go online and look for a “home remedy” or grab the closest spotting agent in an attempt to treat the urine issue. With over the counter spotting agents or internet-based “solutions,” these rarely work, and in fact, can make matters worse, because these [...]

As specialist restoration rug cleaners, Oriental Rug Salon offers a wide range of cleaning, repair and restoration services to residential, commercial, insurance, and restoration contractors. Our “hands-on” approach to rug cleaning and restoration provides clients with the highest-level craftsmanship while ensuring that each area rug receives the individualized attention it deserves. From the moment an area rug enters the rug cleaning process until the final inspection, it never leaves the watchful eye of a rug cleaning professional. We can service all area rugs, including: Water Damage Fire Damage Smoke and Smoke Odor Sewage damage Mold and mildew Pet urine issues Moth damage And area rugs in need of a thoroughly exhaustive cleaning These services are available for all kinds of area rugs including: Orientals, Kilims, Dhurries, Soumaks, wool, silk, and [...]

As specialist restoration rug cleaners, Oriental Rug Salon offers a wide range of cleaning, repair and restoration services to residential, commercial, insurance, and restoration contractors. Our “hands-on” approach to rug cleaning and restoration provides clients with the highest-level craftsmanship while ensuring that each area rug receives the individualized attention it deserves. From the moment an area rug enters the rug cleaning process until the final inspection, it never leaves the watchful eye of a rug cleaning professional. We can service all area rugs, including: Water Damage Fire Damage Smoke and Smoke Odor Sewage damage Mold and mildew Pet urine issues Moth damage And area rugs in need of a thoroughly exhaustive cleaning These services are available for all kinds of area rugs including: Orientals, Kilims, Dhurries, Soumaks, wool, silk, and [...]